FAQ Lagon Reunion
Find the answers to your questions
You will find here the most frequently asked questions about the activities of LAGON REUNION.
Which kayaks are available?
We have transparent to two-seater kayaks.
A kayak with a transparent hull is called a “Transparent Kayak”, you can observe sea life while paddling.
Our transparent kayaks are two-seater kayaks with an option of single-seater configuration.
The maximum number of people supported is three, including a child under twelve, for a total weight of 190 kg (max).
Is any previous experience required?
No previous experience in kayaking or SUP is required. Our skilled instructors will teach you the basics.
How to book a guided tour on a Transparent Kayak?
By calling us or directly visiting our dedicated page, you can make a reservation. We are looking forward to seeing you !
How to book a Transparent Kayak or a SUP for a free tour (without a guide)?
From the website you do not have the possibility to book a time slot for a free tour. The slots vary according to the tide times, so we advise you to contact us.
Are there rental conditions?
Anyone over the age of 18 can rent a kayak or paddle. With the authorization and/or presence of an adult, minors are allowed to participate in the activity.
What are the terms and conditions of payment?
For guided tour, you have the option of paying in advance or on D-Day before your departure.
We accept payment in cash, credit card and holiday vouchers.
Are Kayak Transparent tours cancelled in case of bad weather?
Yes, for safety reasons, tours with a transparent kayak guide can be postponed in case of bad weather.
If your tour must be cancelled, we will notify you as soon as possible and in advance, and we will work with you to find another date (or issue a refund if you have prepaid but are no longer available).
What equipment should I bring?
Swimsuit, hat or cap and sunglasses are recommended.
Avoid using sunscreen by wearing UV protective clothing instead, and if necessary, choose mineral cream as it is less harmful to corals.
Don’t forget your towel and a bottle of water.
Do I have to know how to swim to kayak?
No, we have life jackets on board the kayaks, and we sail in the shallow part of the lagoon.
Which season of the year is ideal for kayaking or paddling?
Transparent kayaking and stand up paddling are possible all year round in Reunion Island thanks to its tropical climate.
From November to April, temperatures are high.
From May to October, the temperatures are milder.
Can I bring my own camera to take pictures?
Yes, you can bring your own camera, but we cannot be held responsible for any damage or loss to your equipment.
Do you organize tours for organizations, schools and works councils?
Our website offers you different deals.
Do you speak several languages?
Yes, our tour guides are fluent in French and English.